completed today for my lev 76 wood elf druid on Brekt server, bout 20 weeks in total frm prequest, to 1.5 to the zone visiting to the unkept sideline story to the final event and fight
You only have to do this task twice to get all three of your epic ornaments (assuming you have epic weapons 1.0 and 2.0). Once for the 1.0 ornament, and once for the 1.5 and 2.0 ornaments. Once you have an ornament, the phrase "epic gift" will get you any number of free additional ornaments in the same category.
Scratch that -- a third run of this task is one of the conditions for earning the "Epic Retelling" achievement for your class, along with a special epic ornament.
Got both my Shadowknight and Wizard epics at 48. Tried to get this quest at 48 and 49, she would not talk to either. Dinged 50 and could get the quest.
You don't have to redo the entire quest to get another epic ornamentation ( or a double if you have one already) Depending on which epic piece you own you can go back to Lady Carolline of Thex', target her and say "Epic Gift" ( without the quotes) an option window will pop up and you can either make another choice ( other then the epic ornamentation you just received) or you can chose the same epic ornamentation you received previously.
So yes, you can have 2 Epic 2.0 ornamentations : )
Be sure not to have a merc up when you visit the zone which triggers your particular class "event." I did that and I got the update text but the event did not start. I dismissed my merc but discovered I'm stuck. The specific step is showing as incomplete and I can't update it by revisiting the zone (in my case, Jaggedspine.) It looks like the quest "broke" because of the merc.
I'm not bothering to petition it since I want to visit all the zones again for an alt and I can just do the broken one over again at the same time.
Finally got around to finishing this so here're some more tips while they're fresh in my noggin.
First, I did NOT have to do the running around all over again. I hadn't realized that the reason I didn't get the update was that I had to do the subquest for druids. This isn't entirely clear in the writeup here nor in the quest prompts themselves.
Second, the subquest can be re-started if you mess up the one for your epic. But I would suggest reading the write-ups here and getting entirely familiar with the steps before starting. For the druid sub-quest, I was catching up on reading allakhazam when the pack of wolves ran off and by not following them I failed the quest. Fortunately, I hadn't wasted much time and I just re-started it.
Third, when you finish the subquest you zone back out of the instance. There are no further prompts, but don't forget the LAST step: visiting Lady Caroline again! I did this quest over such a long period of time that I forgot a lady in Felwithe gave me the original quest. THEN you get your reward. BTW, you have to choose between epics for the final reward so I guess if you want them all you have to re-do the entire quest. Not the worst thing in the world since overall it's fun, a bit of a "blast from the past", altho the original epic quests, done at the time, were infinitely more challenging.