New Support Hours Beginning on Monday, June 3rd, Customer Support Phone hours and Live Chat will be changing to better serve our customers. Customer Service for Telephone Support will be open from 9:00am to 6:00pm Pacific Time (858) 537-0898 (Monday through Friday). Customer Service for Live Chat will be open from 9:00 am to 9:00pm Pacific Time (Monday through Friday). In addition, solutions to most common issues can be found in our Station Knowledge Base and if you still can not find the answer to your question, please email us accounts@soe.sony.com. Technical Help forum closing In order to better serve the EverQuest community, the Technical Help forum is being closed and players with technical issues our encouraged to contact us through our new chat help. This feature is available from Monday through Friday between 9am and 9pm pacific. Many players have taken advantage of this new feature that enables them to get help from our technical support people without having to make a long distance call or wait for response to email inquiries. You can log on to the new chat through this link: http://eqlive.station.sony.com/support/tech_support.jsp. We are able to reach more players much faster through chat and your technical issues will be handle more efficiently.