Non-Recurring Subs Removed from Marketplace
EQ and EQII players can no longer purchase memberships with Station Cash.
Since this was originally posted Smed has responded on the EverQuest II forums. See his post below.
Astute players have noticed that just in time for the latest bonus Station Cash offer, non-recurring memberships have been removed from the EverQuest and EverQuest II Marketplaces. Players can still click through to their accounts and purchase memberships with a credit card.
EQII Community Manager Eric “Piestro” Cleaver posted on the EverQuest forums: "... this was indeed an intentional change. This decision was partially based on the very limited utilization of this feature." If players have purchased Station Cash to buy memberships, he encourages them to contact Customer Service to discuss their options.
UPDATE June 7: While TSR-AlexS said on the EverQuest Support Forums that the non-recurring membership was still available on the account website, ZAM user dargot tells us that the page was removed a few hours after TSR-AlexS posted.
UPDATE June 8: John Smedley, CEO of Sony Online Entertanment, posted this on the EQII Forums:
Quick note - I'm sorry we didn't do a good job of messaging this. It was handled while we were at E3 and that was bad. Very simply put we pulled the non-recurring subscriptions because we want a closer look at the numbers and how our overall pricing of subscriptions is impacted by it. I don't want anyone thinking they were pulled because of double DC promotions or anything like that. We know what we're getting into when we run those promotions. We've been running them for years and we run them because our players like them. It may surprise people, but we actually see terrific numbers on the days we run those promotions so it's a win-win for our players and for us.
We're trying to figure out the right balance of things that make our customers feel great about our pricing and balance that against our customer base as a whole. We aren't saying they are going away for good.. we're just looking carefully at the data right now and how we do this right. Please be patient while we figure this out. These non-recurring subscriptions are something we're still working through and we want to make sure we do this right. Obviously as a business we have to make sure the decisions we're making good for our players, and I assure you that's what we're trying to do.
Smed
And a little later he posted:
I've asked the team to put them back up for a week to let people buy them with existing SC. We should have been more thoughtful about this and I apologize for handling it the way we have. I'm not sure when it will be back up. Maybe today or maybe Monday (a lot of our team went to E3).
Smed
It has been confirmed that the non-recurring memberships are back on the Marketplace in EQ and EQ2. This is only for a limited time, expect them to be pulled again by Friday, June 15.